FREQUENTLY ASKED QUESTIONS

WHAT IS A CHIROPRACTOR

A chiropractor is a health care professional that takes a natural approach to help your body work at its best.

Chiropractors specialize in assessing the spine for any dysfunctional vertebra (vertebral subluxation) that are interfering with the messages between the nervous system and your body.

Your nervous system, which controls all the functions of your body, is protected by your spine. Sometimes the stresses and strains of daily living cause the messages from the brain to not communicate to the body effectively. By making small and specific chiropractic adjustments to the spine, chiropractors can help these messages reach the body more effectively.

Chiropractic care is used most often to treat neuromusculoskeletal complaints, including but not limited to:

back pain
neck pain
pain in the joints of the arms or legs
headaches

Chiropractors are also trained to recommend therapeutic and rehabilitative exercises.

WHAT IS AN ADJUSTMENT

The purpose of a “chiropractic adjustment” is to restore 'normal' joint mobility by manually applying a controlled force into joints that have become restricted in their movement. Manipulation or adjustment of the affected joint and tissues restores mobility, thereby alleviating pain and muscle tightness allowing tissues to heal.

ARE ADJUSTMENTS SAFE?

Adjustments are “remarkably safe” according to the New Zealand Government’s landmark “Commission of Inquiry into Chiropractic”. (1)

Adjustments are a conservative approach to health that avoid invasive procedures and/or drugs. In relation to the treatment of neck and back pain, studies have shown that a course of chiropractic care was 250 times safer than a course of anti-inflammatory drugs. (2)

1. Chiropractic in New Zealand: Report of the Commission of Inquiry. (1979). Hasselberg PD, Government Printer, Wellington, New Zealand

2 Dabbs,V., & Lauretti,W.J. (1995). A Risk Assessment of Cervical Manipulation vs NSAIDs for the Treatment of Neck Pain. Journal of Manipulative and Physiological Therapeutics, 18(8), 530-536

DO I NEED A REFERRAL?

No, you are able to see a Chiropractor without the referral from a GP or any other health practitioner. All you need to do is give us a call or make a booking through website

IS CHIROPRACTIC CARE COVERED UNDER ACC OR HEALTH INSURANCE?

Yes! If the reasons you are visiting us is a result of an injury from the past year and if you meet the ACC requirements, ACC may cover a portion of your care (a surcharge applies). There is no need for a GP referral. We can provide the paperwork needed to apply for ACC cover on your behalf.

Some health insurance policies do cover chiropractic care. It is best to check directly with your insurance provider.

WHO CAN RECEIVE CHIROPRACTIC CARE?

Anyone with a spine! You are never too young or too old to benefit from Chiropractic. We use a wide variety of chiropractic techniques to suit all ages, sizes and conditions

Cancellation Policy

It is always our goal to provide the best possible service to our clients. When a client cancels without giving enough notice or fails to attend an appointment, they prevent another client from being seen.

With this in mind, we would like to inform you that we will be implementing a cancellation policy moving forward. We hope that this policy will help us to better serve you and provide more clarity around cancellations.

Our cancellation policy is as follows:

If a cancellation is made more than 12 hours in advance of the scheduled service, there will be no charge.
If a cancellation is made within 12 hours of the scheduled service, a flat fee of $25.00 will be charged.
If failing to attend an appointment, a flat fee of $25.00 will be charged.

We understand that unexpected circumstances may arise that are out of your control. In these cases, we will do our best to work with you to find a resolution.

Thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please do not hesitate to reach out to us.