Cancellation Policy
It is always our goal to provide the best possible service to our clients. When a client cancels without giving enough notice or fails to attend an appointment, they prevent another client from being seen.
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With this in mind, we would like to inform you that we will be implementing a cancellation policy moving forward. We hope that this policy will help us to better serve you and provide more clarity around cancellations.
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Our cancellation policy is as follows:
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If a cancellation is made more than 12 hours in advance of the scheduled service, there will be no charge.
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If a cancellation is made within 12 hours of the scheduled service, a flat fee of $25.00 will be charged.
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If failing to attend an appointment, a flat fee of $25.00 will be charged.
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We understand that unexpected circumstances may arise that are out of your control. In these cases, we will do our best to work with you to find a resolution.
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Thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please do not hesitate to reach out to us.
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